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If your question is of a technical nature, please use the Helpdesk area. If you have questions on the Azam Disabilities Initiative (ADI) you'll find a separate FAQ in that section. Additional information relating to Azam can be viewed in the Press Room.

Always ensure you have the latest release of Azam installed as some of the FAQs which follow assume this. To check which release you are using, look at the <Help>, <About Azam> screen.

These are the most frequent questions which users of Azam have asked. If your question is not here please ask us through the Helpdesk.

  1. What does Azam do?
  2. Can I send an animated gif or digital picture as part of an Azam voice email?
  3. What new functions will Azam have in future?
  4. Is it true many disabled persons qualify for a free copy of Azam Software?
  5. Can Azam record to my external devices such as a digital recorder?
  6. Can I record from and to my mobile phone using Azam?
  7. What does Smart Search do?
  8. What can I do now that my trial period has ended?
  9. Is it legal to record phone calls without informing the other party on the line?
  10. How do we get 3 members of a family using Azam on the same PC without listening to each others secrets?
  11. Is there a way in which I can control the playback of Azam recordings from within Microsoft® Word?
  12. Can I import/export different media formats from within Azam?
  13. How can I play Azam recordings on my home stereo system and in a car CD Player?
  14. Can I place audio recordings of Azam onto my website?
Question
What does Azam do?
Answer

Today Azam is unique in as much as it is the only product in the world that has all the features listed below in one product:

  • The audio recording onto a PC of phone calls, meetings, diaries and voice emails. The actual voices!
  • The ability to make these recordings come to life on playback using animated gifs or digital pictures.
  • Special effects: voice morphing.
  • The ability to store, manage, index and email (in whole or in part) the above audio recordings.
  • The ability to pre-plan meeting agendas and create index tracks for easy identification on playback.
  • The function to convert audio recordings from and to OGG, WAV, WMA, MP3 files.
  • The ability to play converted Azam PC recordings on most CD players.
  • An amazing 90% compression to save on disc space and internet transmission size. A one hour voice recording or meeting can be emailed, fully indexed, in less than a minute.
  • Text to speech.
  • Experimental text language translation technology.
  • The ability to allow Azam to 'speak' the translated document in a foreign language, for subsequent emailing.
  • Compressed video email and video clip management.

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Question
Can I send an animated gif or digital picture as part of an Azam voice email?
Answer
Yes! The recipient of your voice email can see your message as well as hear it. We have even provided a number of animated gifs as part of Azam, to permit you to show the main message your voice is trying to convey. After all, a picture does paint a thousand words. Of course, there’s nothing stopping you sending any digital image (Jpeg or gif). Here are just some animated gifs that come with Azam:
View examples of animated images

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Question
What new functions will Azam have in future?
Answer
We are working on technology to allow Azam to send SMS texts from your PC to mobile (cellular) phones, as well as VOIP and basic Voice Recognition (VR).

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Question
Is it true many disabled persons qualify for a free copy of Azam Software?
Answer
Yes. Please refer to the Azam Disabilities Initiative (ADI) page.

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Question
Can Azam record to my external devices such as a digital recorder?
Answer
Yes it can. Provided your external device has line 'in and out' capability. You also need to use the audio interconnect cable to connect your PC to the external device.

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Question
Can I record from and to my mobile phone using Azam?
Answer
It really depends on the make and model of your mobile phone. If your mobile phone and the software provided with it has the capability of storing and downloading wave files then you can record to your phone using Azam.

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Question
What does Smart Search do?
Answer

The standard Azam search looks for exact matches to the search keys you enter in both keywords and index elements of your recordings. This is quick and efficient if you know the words stored when you saved your recordings, but sometimes you may not remember the exact words you used.

Using the Smart Search feature, Azam will also look for different forms of your search keys such as plurals/singulars or past/future tenses. For example - if your search keys contain the word eat, Azam will also search for ate and eaten.

Azam Smart Search also looks for words which are associated to your search keys in the following ways -

  • Words which have the same meaning as search key (Synonyms) - Searching for eat would include the words consume, ingest among others.
  • Words which are a type of search key (Hyponyms) - Searching for cat would include the words lion, tiger among others.
  • Words of which search key is a kind (Hypernyms) - Searching for lion would include the words cat, big cat among others.

Smart Search uses the WordNet® database created by the Cognitive Science Laboratory at Princeton University.


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Question
What can I do now that my trial period has ended?
Answer
You now have three choices -
  1. Using the option you can purchase a License Key for your current copy of Azam.
  2. Using the option you have a box delivered containing the Azam CD (including the Smart Search database), a printed Getting Started manual and a quality condensor microphone.
  3. You can do nothing - for now. Azam will no longer function but your recordings are not deleted. Once you see all your family & friends using Azam you can return and choose one of the preceding choices.

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Question
Is it legal to record phone calls without informing the other party on the line?
Answer
It depends upon which Country or State you are in, but as a general rule the answer is NO. If you are in the UK, please refer to the enclosed letter from Oftel (The UK regulatory body).

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Question
How do we get 3 members of a family using Azam on the same PC without listening to each others secrets?
Answer

Azam will maintain separate Data Stores for each User who logs on to a Windows PC. The default location for these Data Stores is the Profiles subdirectory within the Azam program directory. You may move individual Data Stores to a more convenient location using Windows Explorer and inform Azam through the File/Open menu. Azam displays the full Data Store name in its status bar.

Note that the Windows Operating System is responsible for the security of the Data Stores and not Azam consequently Windows 2000 or higher is required. (Refer to the Windows online help for specific details)


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Question
Is there a way in which I can control the playback of Azam recordings from within Microsoft® Word?
Answer

Yes, by installing the Azam Word Toolbar. This is an Add-In for Microsoft® Word 2000 which will allow you to control the playback of an Azam recording from a toolbar within Microsoft® Word.


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Question
Can I import/export different media formats from within Azam?
Answer

Yes, you can import from and export to WAV, MP3, WMA and OGG formats.


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Question
How can I play Azam recordings on my home stereo system and in a car CD Player?
Answer

Create an Azam recording. It is best not to compress the recording. Use the Export function to create a Wav or MP3 file. Copy this Wav/MP3 file to a CD burner program and produce a CD using the CD-Audio selection (NOT CD-data). If you wish to create a CD with several Azam recordings, most CD burners allow you to produce more than one audio track, as long as it's done at the same time. You will now be able to listen to Azam recordings as if they were the latest pop hits album!


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Question
Can I place audio recordings of Azam onto my website?
Answer

Yes you can do this in two different ways.

  1. You can export the recording as an Azam file (*.cbz) and upload it to your website. The advantage of this is that the file size is small and your recording retains all the index markings. Users can download or playback the recording using the FREE Azam External Message Player.
  2. You can export the recording to one of the following formats then upload it to your website: WAV, MP3, WMA or OGG formats. The disadvantage of this is that the file size is much larger and all the index marks are unavailable. However the recording can be played back using most multimedia devices.

The procedure described below is the same for either option.

  1. Start Azam.
  2. Select Dictation function and record your audio recording.
  3. Save the audio recording.
  4. Right click the saved audio clip, select Export, then Azam Recording or one of the available export formats.
  5. Save the audio recording into your chosen folder.
  6. Upload the saved file from your chosen folder to your web server using your FTP program.

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